Terms of Use

All of our products may contain nuts, dairy, eggs, and/or soy (soy lecithin is now used in almost all commercially available chocolates). Some of our products may contain liquor. Please contact us directly with any questions related to our products and specific food allergies.

For a longer shelf life, please refrigerate our macarons and bring to room temperature 2 hours before consumption. Our macarons are best enjoyed within 5 days of receiving your order.

Flùr reserves the right to change the terms of service at any time, without advanced notice. We do not share, sell, or disclose any of your information with outside companies or third parties.

The content of the pages of this Website is for your general information and use only. It is subject to change without notice.

This Website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, images, video, and graphics. Reproduction is prohibited other than in accordance with any copyright notice, which forms part of these terms and conditions.

This Website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the Website(s). We have no responsibility for the content of the linked website(s).

• In stock orders placed by Noon CST will be shipped that same day. Orders placed after Noon CST will be shipped the following day and be subject to those delivery restraints.
• Due to the extremely fragile nature of our products, some light breakage may occasionally occur during shipment.
• To keep our macarons as fresh as possible during the warm weather months, we will only ship overnight or 2nd day air. After delivery, please keep them in a refrigerator until they are ready to be enjoyed.
• Flùr ships all orders via UPS. To ensure your order does not sit in a warehouse over the weekend, you must be located within the two-day shipping range (see UPS Shipping Map below) from Chicago Illinois to select UPS Ground.


• UPS Ground is only a shipping option Monday through Wednesday, for locations within two transit days from Chicago, Illinois. Please review our shipping schedule availability below:

Day of Week Shipping Options
Monday UPS Ground; UPS 2nd Day;
Next Day Air
Tuesday UPS Ground; UPS 2nd Day;
Next Day Air
Wednesday UPS Ground; UPS 2nd Day;
Next Day Air
Thursday UPS Next Day Air
Friday UPS Overnight Saturday Delivery
Saturday Orders will ship next business day.
Sunday Orders will ship next business day.
Holidays Orders will ship next business day.

• Flùr is not responsible for incorrect addresses being entered into our system by the customer.
• Flùr is not responsible for incorrect or undeliverable addresses, recipient unavailability, UPS shipping mistakes, acceptance requirements, or transit delays.
• Flùr does not ship to PO Boxes.